TeangaTree Terms of Purchase Policy

Effective Date: August 2024

1. Introduction

Welcome to TeangaTree. By making a purchase, you agree to our Terms of Purchase outlined below, which include our policies on refunds, cancellations, and general purchase conditions. Please review these terms carefully.

2. Purchase Terms

2.1. Orders

When you place an order, you agree to pay the total purchase price, including any applicable taxes and shipping fees. All orders are subject to availability and we reserve the right to refuse any order.

2.2. Payment

We accept various payment methods [PayPal, Stripe]. Payment is due at the time of purchase. Orders will not be processed until payment confirmation is received.

3. Refunds and Cancellations

3.1. Refunds for Downloadable Products

  • Access and Delivery: Purchased products provided as downloadable PDF documents are available for download through our Website for up to 24 hours after purchase. After this period, the download link will expire and access to the product will no longer be available.

  • Refunds: Due to the digital nature of our products, refunds are not available once the 24-hour download period has passed. Please ensure you download and review your purchased resources within this time frame.

3.2. Cancellation and Refunds for Courses/Seminars

  • Cancellation Period: You may cancel your course registration up to 10 days before the course start date to receive a full refund. Early cancellations help accommodate others teachers who are eagerly awaiting a place on a course.

  • Cancellation Within 10 Days: Cancellations made less than 10 days before the course start date are not eligible for a refund. No refund will be issued in this case.

  • Course Rescheduling: If a course is rescheduled by TeangaTree, you will have the option to transfer your registration to the new date or receive a full refund.

3.3. Cancellation and Refunds for Consultation Sessions

  • Late Cancellations: Cancellations made less than 48 hours before the scheduled consultation session may incur a cancellation fee or result in forfeiture of the consultation fee.

  • Refund Terms: If you cancel a consultation session with at least 48 hours' notice, you will receive a full refund. If you do not attend the session and fail to provide the required notice, the fee is non-refundable.

4. Technical Issues

  • Online Courses and Sessions: If you experience technical issues that prevent your participation in online courses or consultation sessions, we cannot offer make-up sessions or refunds for difficulties related to third-party platforms or internet connectivity.

  • Responsibility: It is your responsibility to ensure that you have the necessary technical setup to access and participate in online courses and sessions.

5. Refund Request Process

  • Requesting a Refund: To request a refund for a course, consultation session, or downloadable product, please contact us at teangatree@gmail.com with your registration or purchase details.

  • Processing Time: Refund requests will be processed within 7-10 business days from receipt of your request. Refunds will be issued to the original payment method used at the time of purchase.

6. Contact Information

For any questions or to request a refund, please contact us at:

Email: teangatree@gmail.com

By using our Website and services, you acknowledge that you have read, understood, and agree to the terms of this Terms of Purchase Policy.