TeangaTree Privacy Policy

Effective Date: August 2024
Last Updated: 27th August 2024

TeangaTree ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ("Website"), use our services, or interact with us in any other way. By using our Website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

1.1. Personal Information

Personal information refers to any information that can identify you as an individual, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit card details)

  • User-generated content (e.g., comments, reviews, feedback)

1.2. Non-Personal Information

Non-personal information includes data that does not identify you directly, such as:

  • Browser type

  • IP address

  • Device information

  • Operating system

  • Referring/exit pages

  • Date and time of visit

  • Clickstream data

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information and enhance your experience on our Website. Cookies are small text files placed on your device that help us recognize your preferences and tailor our services.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the functioning of the Website.

  • Analytics Cookies: Help us understand how you use the Website.

  • Marketing Cookies: Used to deliver relevant advertisements.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1. To Provide and Improve Our Services

  • Processing transactions and managing your account.

  • Providing customer support and responding to inquiries.

  • Personalizing your experience on our Website.

  • Improving our services, content, and offerings.

2.2. To Communicate with You

  • Sending you information about our services, courses, and updates.

  • Sending newsletters, promotional materials, and other communications you may be interested in.

2.3. For Marketing and Advertising

  • Delivering personalized advertisements and marketing messages.

  • Analyzing the effectiveness of our marketing campaigns.

2.4. For Compliance and Legal Obligations

  • Complying with legal requirements, regulations, and requests from law enforcement.

  • Enforcing our Terms and Conditions.

  • Protecting the rights, property, or safety of TeangaTree, our users, or others.

3. Legal Basis for Processing

Under GDPR, we must have a lawful basis for processing your personal data. Our lawful bases include:

  • Consent: We may process your personal data based on your consent, such as when you sign up for newsletters or marketing communications.

  • Contract: We process data as necessary to perform contracts with you, such as processing payments for courses or services.

  • Legal Obligation: We may process data to comply with legal obligations, such as tax or legal requirements.

  • Legitimate Interests: We process data based on our legitimate interests in improving our services and protecting our Website and users.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

4.2. In Business Transfers

If TeangaTree undergoes a merger, acquisition, or sale of all or part of its assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3. For Legal Purposes

We may disclose your information if required by law, or if we believe such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend the rights or property of TeangaTree.

  • Prevent or investigate possible wrongdoing in connection with the Website.

  • Protect the personal safety of users of the Website or the public.

  • Protect against legal liability.

5. Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

6.1. Right to Access

You have the right to request a copy of the personal data we hold about you.

6.2. Right to Rectification

You have the right to request that we correct or update any inaccurate or incomplete personal data we hold about you.

6.3. Right to Erasure

You have the right to request that we delete your personal data, subject to certain conditions and exceptions.

6.4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain circumstances.

6.5. Right to Data Portability

You have the right to request that we transfer your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.

6.6. Right to Object

You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

6.7. Right to Withdraw Consent

If we process your data based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at teangatree@gmail.com We will respond to your request within the timeframe required by GDPR.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred across borders, including using standard contractual clauses approved by the European Commission.

8. Children’s Privacy

Our Website is not intended for use by persons under the age of 18, and we do not knowingly collect personal information from persons under 18. If we become aware that we have collected personal information from a person under 18 without verification of parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under GDPR, please contact us at:

TeangaTree
teangatree@gmail.com 

By using our Website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.